Frequently Asked Questions

Shipping

Is international shipping available?

International shipments may be subject to customs fees, import duties, and taxes when they arrive in the destination country. These charges are set by local authorities and are the responsibility of the recipient. For more information, please contact your local customs office.

*For United states orders, shipping rates include customs fees, so there are no surprise charges. If any extra fees apply, they will be minimal.

Care Instuctions

Are pieces dishwasher/microwave safe?

Yes - Each piece is thoughtfully handmade, making every item one of a kind. 

While most items are dishwasher and microwave-safe, we recommend gentle hand washing and limiting microwave use to preserve the beauty and vibrancy of the glazes over time.

★ Mugs with earrings are not microwave safe. To extend the life of this product, please clean and dry it thoroughly after washing. Do not allow water to sit on the surface, as moisture can cause silver-filled earrings to tarnish more quickly. Store in a dry place when not in use.★

 

Custom Order & Pre-Order

Are you open for custom orders? Not at the moment. 

Are you open for Pre-Order? There will be specific time and limited pre-order once in a while. I will announce it on our Instagram